FSM Engineer
Network Engineer Permanent
Athens
On behalf of our client, in the maritime sector, we are currently looking for a self-driven FSM Engineer, to join its team.
Your day-to-day
- Provide customer support and resolve technical issues
- Manage and maintain Microsoft domain and storage systems (NAS)
- Configure and troubleshoot networking products such as routers and switches
- Monitor network performance and ensure optimal operation
- Implement and manage firewall settings for network security
- Utilize and apply knowledge of OSI Layer and TCP/IP networking in daily tasks
- Communicate effectively with customers and team members to understand and address technical issues
- Document and update IT processes, procedures, and configurations
- Participate in team meetings to discuss and plan IT projects and strategies
- Stay updated with the latest networking products and technologies
- Collaborate with team members to improve customer support services
- Ensure compliance with company policies and IT best practices
- Provide training and support to customers on networking products and technology
- Utilize Cisco Certified Network Associate (CCNA) knowledge in network management and troubleshooting
What you will need
- Four-year degree in Computer Engineering/Science, Telecommunications or equivalent
- Experience in customer support
- Cisco Certified Network Associate (CCNA)
- Good understanding of OSI Layer, TCP/IP networking and firewall
- IT skills in the area of Microsoft domain, Storage systems (NAS)
- Good understanding in networking products and technology such as routing and switching
- Fluent in written and spoken English
- Great communication and teamwork skills
- Fulfilled military obligations
We love your personality if you
- are passionate
- are a team player
- are eager to learn and excel
What’s in it for you
You will have the opportunity to work in a very stable, international and growing industry with a competitive remuneration package.
Effie Bara
Resource Consultant
REFERENCE: job000024138